NO REFUND
I ordered two pieces. I wanted to return one because the size was too small, the portal doesn’t work. I have tried to connect with their customer service several times and no one is supporting me. 100% WOULD NOT RECOMMEND.
Reply from Mey
Hello Alessandra,
Thank you for taking the time to write a review.
Customer satisfaction is our top priority.
We regret that your order did not provide you with the shopping experience you desired.
As we only know your first name, we are unfortunately unable to assign your review to a specific transaction or contact.
We would therefore be grateful if you could contact us personally using one of the following options.
You can reach us by email at service@mey.com,
by phone at +497431-706 5111, or via chat on our website www.mey.com.
Please note the following service hours:
Monday - Friday 9:00 a.m. - 5:00 p.m.
Saturday 9:00 a.m. - 12:00 p.m.
Kind regards,
Your mey Customer Service