Like the shoes a lot but customer service is absolutely the worst I’ve ever seen. They give lip service for delivery issues and if delivery is hosed up there is no recourse to fix. I thought Amazon would be the way to buy but they have to ship to Amazon first to be delivered to me. I have cancelled 2 pair already and the pair I ordered in late January is about to get cancelled by me. They ship via some 3rd rate company and if you call them, you better be able to speak/understand some Asian dialect. Think hard about ordering Kizik shoes if you want them in 2026!