United Kingdom
Review of Crabtree & Crabtree
Helpful and friendly team at Crabtree and Crabtree .
I prefer to book by phone and they have been
most helpful.
Particularly grateful to Jill ,Erin and Katie who dealt with
with my request to extend my visit and enabled me to
pay over the phone .
Thank you ladies .
Reply from Crabtree & Crabtree
Thank you for your kind review. We hope to be of assistance again soon.
Best wishes,
Crabtree & Crabtree Team
Review of Direct Line - Business
A rival company let me down having had my business
for 25+ years .
A quick call to Direct Line at 5pm on 22nd January ,
questions answered , queries dealt with ,no drama
payment taken ,Insurance in place .
Could not have been a better experience thanks to
patient competent call handler .
A happy customer .
Thank you
Reply from Direct Line - Business
We're happy to hear that our team was able to quickly provide you with the support you needed and make the process smooth. Thanks for giving us five stars, Bev. Aston
Review of Berghaus
Very helpful young man took my order over
the phone .
Thanks to him .
Confusion with delivery .
Came earlier than predicted which was
a bonus but left with ‘a neighbour ‘ ……….
No indication which neighbour !!
Another call to a helpful young man at Berghaus
who tracked down the address !
Delivery need to do better .
Reply from Berghaus
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Review of Berghaus
Extremely helpful call handlers .
I don’t order on line so appreciate
being able to order by phone .
Reply from Berghaus
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Review of Outdoor and Country (www.outdoorandcountry.co.uk)
From the moment I phoned the service was excellent .
Interest in my purchase ,advice on sizing and return label .
Parcel delivered the next day .
Perfect .
Review of TrophyStore.co.uk
I prefer to order by phone ...... REALLY.
EVERYONE was extremely helpful.
Nothing was too much trouble .
Absolutely delighted with the awards which arrived absolutely
on time.
Rare to come across SUCH outstanding service .
Thanks to all.
Review of Easy Wellies
Reluctantly ordered Aigle Wellingtons on line as they were unobtainable locally.
Confirmation from Easy Wellies immediate.
Delivered two days later !
Advised at all times of delivery progress and time of arrival.
THE best service I have had for a long time.
Will order again without hesitation.
Highly recommend.
