Robert Abbott

Great location and high standard property.

Good service. Prompt despatch and delivery

5 day delay between order and shipping is not a good first impression of ICE ID UK. You also had the nerve to change for shipping!

Very disappointing.

Excellent value. Prompt dispatch and delivery.

Had a hard to find motorcycle tyre in stock and delivered on day estimated

Items delivered in package that was not fully sealed, meaning one item was missing. Despite this the follow-up service and resolution was excellent.

While the booking and on-board experience wee generally good, apart from the lack of seating on the outward journey, due to passengers occupying multiple seats to lay flat and sleep, The loading of motorcycles was disappointing.

For the outbound journey, motorcycles were kept waiting and were loaded last. Given that it was also raining, I feel this was not necessary and certainly not my usual experience when using cross channel ferries. This was disappointing.