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Emma T

United Kingdom

Reviews

Review of Lensmart

Rated 1 out of 5 stars

Avoid at all costs.

Avoid at all costs.

Had to ask for a refund 3 times they have said 'its been given' however contacted bank as still not received the funds and having to raise a dispute which is taking even longer.

15 December 2025
Unprompted review

Reply from Lensmart

We apologize for the inconvenience. We have indeed cancelled your order and arranged a refund. Please be aware that the refund may take 3-7 business days to be credited to your account. The exact timing depends on your payment method and bank processing times. Could you please wait a few more days? We have sent you a screenshot of the refund for confirmation. If you still have questions, you can send the screenshot to your bank for inquiry. Thank you for your understanding and patience.

Review of EDF

Rated 5 out of 5 stars

Ross Team 7E- absolutely fantastic and…

Ross Team 7E- absolutely fantastic and nothing was a bother
Absolutely hate talking to the automated service and prefer a person and he was great from start to finish so polite friendly and first class service

27 October 2025

Reply from EDF

Hi Emma, Thanks for the fantastic rating! We’re delighted that you enjoyed the services provided to you. Thanks, Danielle

Review of CDS Logistics, Vehicle Transport & Secure Storage

Rated 5 out of 5 stars

Ozzay- lease car

Ozzay came and dropped my lease car off. He was an absolute diamond from start to finish. Even took me for a short drive so I knew where everything was and how to use the car. Is knowledge second to none. Total gent! He kept me up to date with delivery from night before couldn't have asked for anything better

17 October 2025
Unprompted review

Reply from CDS Logistics, Vehicle Transport & Secure Storage

Thank you so much for your amazing feedback! 🌟

We’re thrilled to hear that Ozzay provided a seamless delivery experience from start to finish. It’s fantastic to know he took the time to guide you through the car, kept you updated beforehand, and made the process so smooth. We’ll be sure to pass your kind words on — he’ll be delighted! 🚗✨

Review of The Oodie

Rated 1 out of 5 stars

AVOID at all costs

If I could give 0 I would.

Ordered an item 19th November with 2-3, business day delivery.. Still no item. Several emails later still no reply absolutely disgusting. Not only have I lost money, but now having to re-look for another gift!

19 November 2024
Unprompted review

Reply from The Oodie

Hi Emma,
We are so sorry to hear of the delay you have experienced with receiving your order, I can share your frustration entirely. I have just followed up with you via email and have provided further assistance, kindly check your inbox at your earliest convenience. Once again, my sincere apologies for this. Thank you for your continued patience.
Take care,
Steph x

Review of DFS Furniture

Rated 5 out of 5 stars

Settee hasn't arrived yet but I can't…

Settee hasn't arrived yet but I can't wait! Lee J in the Sunderland branch went above and beyond. His customer service skills, knowledge and advice was great. He was so kind towards my elderly grandfather. If you go to this branch, see Lee J he's great

26 February 2022

Review of Find Me A Gift

Rated 5 out of 5 stars

Excellent service

Excellent service, quick and efficient. Items got delivered a lot quicker than expected. So pleased with the quality and service I received will 100% recommend and be ordering again

5 December 2018
Unprompted review