ST

Stefan

United Kingdom

Reviews

Review of Energie Fitness


Rated 2 out of 5 stars

They will ignore you and your queries!

The gym is great, often too busy however, management and lack of communication is one of the worst I've experienced. My wife signed up for a 3 months contract which has ended. Apparently you need their confirmation of cancellation before you should stop recurring payments. Here's the problem, you email, you call, you try via social madia.. nothing works, they never answer to cancellation queries, disappointed to say the list.
If you sign up, be aware you sign a contract and once you reach the end of it you will not get a "tank you, hope you will join again soon" you get nothing, complete silence and potentially a letter in a few moths saying you owe them hundreds of pounds, this it a joke and needs treated accordingly! Go somewhere else if you want a gym this is not a good place

12 November 2025
Unprompted review

Review of Ashford Fibre


Rated 5 out of 5 stars

Very easy process of signing up

Very easy process of signing up, works as bought, speed as advised. Robin was helpful with the installation and advise process. Hopefully service will stay as it is and not change with time.

12 June 2023

Review of APCOA UK


Rated 1 out of 5 stars

This is the most incorrect direction…

This is the most incorrect direction I've encountered.

The address will take tou into a roundabout which has nothing to do with the parking.
The map when yo check takes to to Sainsbury's carpark where you get 1.5h free. The carpark might but but still not be the one across the train platform. On the other side of the station.
As I needed it on Sunday I've found a vouncil parking which is free on Sunday's. Never had the chance to make use of the money I've paid to Apcoa..

27 May 2023

Reply from APCOA UK

Thank you for your Trust Pilot Review.

Your feedback is very important to us, and we value any feedback we receive.

We are sorry that your experience with us was not as you would expect, however if you’d like someone to assist you or discuss your issue in more detail, please email tpreviews@apcoa.com

Kind Regards

Customer Service Team
APCOA Parking
**Please note that we cannot respond to emails relating to disputes in a parking ticket, these must be done within the appeals process found on the reverse of the ticket**

Review of Vision Express

Review of Activia

Review of Cover and Legal


Rated 5 out of 5 stars

Easy and fast

Excellent customer service and excellent service, Hana did a great and everything went quick and easy.
Thank you

19 May 2016
Unprompted review

Reply from Cover and Legal

Hi Stefan,

Thank you for the 5 star review, and positive feedback regarding your experience while setting up your life insurance with us. I will be forwarding your comments onto Hanah your protection adviser, which I know she will appreciate.

If you have any questions in the future regarding your policy please don't hesitate to contact me.

Daniel Elson

03301112774 ext. 109
Customer Services Manager
Cover and Legal
Cauldon Locks, Shelton New Road, Stoke-on-Trent, Staffordshire ST4 7AA