Angela Gray

I contacted this firm to cancel membership as we sadly lost our pet, turns out I was not registered with them but the staff went out of their way to tell me which company the microchip was registered with and provided contact details.
They truly went above and beyond and I wasn’t even a customer, if I ever get another pet I will certainly be using them.

Had a query regarding my account and they resolved in within 24hours. Excellent customer services,

So, I had a minor bump in y car and remembered I had taken out this insurance. Having read the what's covered section I continued to make a claim. The team came back within 4 hours and explained that I was not covered for the damage due to the scratch being longer than 30cms. I then took the time to read the full documentation and it is in there but not clearly outlined in the what's covered section.
Service and staff were great I just would like you to update the small print to make it clearer to people, having had the bump I was quite stressed as most customers would be and therefore would not read the entire 20 page document before making a claim and wasting your staff's time.

David Bennie and Reece Whitfield have both helped and guided me through the sale of my property. Key reasons to use purplebricks are:

Clear and concise terms of business
Ability to tailor make your own package
Quick response to any queries
Regular Open and honest communications
Ease of use of online system

All in all great value for money

Pieroth are just excellent! From wine tasting at home or events, selecting the wine for you and post sale service is second to none. The staff really know their wines and can recommend suitable new varieties as they become available.
In the 4 years I’ve been a memeber I have only experienced 1 issue which was resolved immediately, their customer service is just outstanding.