SC

Sean Chandiram

United Kingdom

Reviews

Review of Furniture Village

Review of Looking4.com - Airport Parking


Rated 1 out of 5 stars

Be careful they do not operate the car…

Be careful they do not operate the car parks and I’ve been charged x3 for the same booking and struggling to get support from either Looking4 and the car park owner even though it’s the same car registration, dates and time

3 May 2019
Unprompted review

Reply from Looking4.com - Airport Parking

Hi Sean,

I'm extremely sorry to hear of your circumstances.

I've located your booking using your name and can see that three separate bookings were made for your vehicle via our website under different names.

Our Customer Service Team contacted the car parking company to see if we were able to refund the additional bookings due to the circumstances however unfortunately they advised that as the dates had passed we were unable to refund as per the terms and conditions.

As you have mentioned, Looking4.com don't own/operate the car parks and we are bound by their terms and conditions as they will still charge us for these bookings.

I can only apologise that we were unable to conclude this matter to your satisfaction.

Kind regards,

Looking4.com

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