United Kingdom
Review of Octopus Energy
I have had a terrible experience with Octopus Energy which had been going on for 4 months
I f I had left a review then it would have been zero it really was a traumatic experience
However a representative by the name of Dave took charge of the case just 4 days ago and it has now been resolves satisfactorily
I only wish he had the case 4 months ago, it would have saved me a lot of stress
Thank you Dave
Review of iwoca
Very professional and efficient.
Made the process very simple
Review of Carpet Tiles Next Day
Review of Carpet Tiles Next Day
Very professional and efficient service
First class
Review of Capital on Tap
Reply from Capital on Tap
Hi Gary,
Thank you for your amazing review!
We're really glad to hear about your great experience with our customer service team.
We really value your comments and are pleased we can help you and your business!
Did you know, you can earn £75 when you refer a friend? You can find more info in your online account.
We hope you continue to enjoy using your Capital on Tap business credit card account.
Best wishes,
Khaz
Review of BT Business
Promised you would sort the problem by Thursday 13 Mar, still not sorted today Wed 19 Mar
Promised phone call after phone call but nothing and we are spending time that we cannot afford chasing you up without success, this is costing us 000's in lost business
We have now been promised a phone call between 9am and 10am this morning Wed 19 Mar, if this does not happen I have no alternative but to seek legal advice as I believe we have been mislead by BT
Update Thu 20 Mar : No phone call yesterday, we had to call them we then spent 4 hours on the phone being moved from department to department with the problem still not resolved, we are at our wits end and BT really don't seem to care. They have promised us a phone call at some stage today with the solution that BT sold to us over a week ago. Hope I'm wrong but it seems like blatant mis selling... time will tell.
Reply from BT Business
Hi Gary,
We're so sorry to hear about the ongoing issues you have with your service and the impact it's having on your business. We are committed to resolving this matter as quickly as possible and want to support you. Please reach out to us via private message on one of our social channels:
@BTBusinessCare | Facebook - BT for business
We'll take some details and support you. Please mention you're contacting us from Trustpilot.
Best wishes,
Aimie— Customer Excellence Specialist, BT Business
Review of Cashflows
Very thorough and professional service from start to finish when setting up the account.
Worked with cashflows now for 15 months, again very efficient in everything they do
Would recommend Cashflows to anyone
Review of Protec Green Energy
Very Professional, attention to detail in everything they do
Reply from Protec Green Energy
Thank you Gary, your comments are very much appreciated.
We look forward to working with you again very soon.
Many Thanks
The Protec Team
