Tracy Nelson

United Kingdom

Reviews

Review of PureGym UK

Rated 1 out of 5 stars

Not a great first impression…

There are no working toilets availble today. I came out of my way to get here. I guess this is going to be a very short workout. What toilets are your staff using

7 February 2025

Reply from PureGym UK

Hi Tracy. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused on your first visit.

On 07/02 the changing rooms, toilets and showers were temporarily closed. All members were contacted via email and alternative gym access was added. These facilities then re-opened on 08/02.

In the meantime, I really do hope this does not put you off from attending the gym. Thanks, PureGym

Review of Superdrug

Rated 1 out of 5 stars

I'm trying to get through to East ham…

I'm trying to get through to East ham branch to see if I've left some items there yesterday. But I keep being hung up on. I've been going to this store since it opened and this is the first time I've ever rung in so not impressed.

26 June 2022
Unprompted review

Reply from Superdrug

Hi Tracy,

Thank you for leaving this review and bringing this to my attention. Could you please email us at trustpilot@superdrug.com as I’d like to investigate this and get it resolved for you.

Thank you,

Catherine
Superdrug Customer Care Team

Review of JD Sports

Rated 2 out of 5 stars

Not a good experience with JD

I brought a pair of fila trainers but they ran really small, I'm a size 6 and they are really tight. I thought I'd wear them in but they are still tight weeks later. I do alot of walking and work out occasionally so my new trainers are NOT ideal unfortunately. Even my daughter tried them on and she's a size five and she says they are tight?? I can still wear them but not for very long periods and with minimal activity. The box also came slightly damaged but that's a non issue for me

When I saw the 50% sale I decided to buy some Addidas trainers. But low and behold they didn't have my size and I can't get through on the phone to ask if any stores have them in stock. Not a good experience at all.

21 June 2022
Unprompted review

Reply from JD Sports

Hello Tracy,

Thank you for taking the time to leave a review.

I'm sorry to hear that the shoes you had purchased did not fit well as they were very tight when you had tried them on and the box had arrived damaged. You wanted to purchase some trainers but could not find any in your size. You had then tried to contact customer care but could not get through to them.

If you would like to discuss this further, please contact us at onlinereviews@jdsports.co.uk quoting your review reference within the subject and contents #10601471 and provide your order number, full name, and billing address so we can assist you with this further.

We look forward to hearing from you.

Kind regards,
Araiz
JD Sports Online Review Team.

Review of Vanquis

Rated 1 out of 5 stars

Vanquis unprofessional

Vanquis, overcharged me in APR for months. I had no clue because I was a trusting customer and thought I was dealing with a professional business. I couldn't have been more wrong. BEWARE you may need to go over every single figure to ensure you're being charged the right amount. They accepted liability but compensation was set at £50!!!! Disgusting! Beyond dissapointed with the service. BE WARNED!

11 April 2022
Unprompted review

Reply from Vanquis

Hi Tracy,

We apologise for any inconvenience caused. To help us understand and to be able to help resolve your situation, please email us at customer.relations@vanquisbank.co.uk with your full name and date of birth so we can locate your account as the details of this review does not exactly match those on our system.

Best regards
Customer Relations

Review of Feel Good Contacts

Rated 4 out of 5 stars

Good product and service

I've been using this company for quite a while (2-3) and delivery is really good and the product is great too.

14 November 2021

Reply from Feel Good Contacts

Dear Tracy,

Thank you for your review.

We greatly appreciate your kind feedback.

Our customer's feedback is essential for Feel Good Contacts to grow and improve our services and the company.

If there's anything we can improve on, please do not hesitate to contact us on our freephone number: 0800 458 2090 or by sending an email to cs@feelgoodcontacts.com.

Kind regards,
-Feel Good Contacts Team-

Review of Feel Good Contacts

Rated 4 out of 5 stars

Fast

Fast, efficient delivery every time.

2 April 2020
Unprompted review

Reply from Feel Good Contacts

Dear Tracy,

Thank you for your review.

We greatly appreciate your kind feedback.

Our customer’s feedback is essential for Feel Good Contacts to grow and improve our services and the company.

If there’s anything we can improve on, please do not hesitate to contact us on our freephone number: 0800 458 2090 or by sending an email to cs@feelgoodcontacts.com.

Kind regards,

~Feel Good Contacts Team~

Review of Taxify

Rated 1 out of 5 stars

Scammers

Scammers. Please beware. Was on a night out with work expected to take the bus back as I have many times before. When I came out of the club my work colleague insisted on paying for a cab for me to get home. ( I work with the best) We looked online and the price came to £22-£26. We thought that was reasonable. When I got home the cab man said it was £30. I told him the maximum on the website was £26? and he acted like he couldn't care less an to complain if I wanted. Dont use Bolt that are pulling a scam.

30 August 2019
Unprompted review