Very disappointed customer
Ordered oil for the first time with boilerjuice and was promised delivery before 5th May. The oil never arrived and when I chased it up they said on the 10th May they informed me my oil had been cancelled. I ordered when the price was really low and I think they cocked up somewhere. They refused to deliver my oil, so I had to take a refund.
Ordered with another company but the price had gone up 8p a litre by then. I’ll not be using boilerjuice again.
Reply from BoilerJuice.com
Good Afternoon,
Thank you for leaving us your feedback, although we are sorry to hear there was an issue with your order.
If you would like to provide us with some further information such as your postcode or order number we will be very happy to look into this for you. We do appreciate that you may have provided this previously, however with no information on this particular review we are unable to connect it to an order or customer account.
Once again, please accept our apologies for any inconvenience caused.
Kind Regards
Customer Services
