So many Running machines out of order and the premium water machine out of order
It’s disappointing The flavoured water machine is still not working this has been over a week now. also probably half the treadmills are not working still and in the peak mornings or peak evenings very often there isn’t any available. Nothing seems to be repaired very quick
Reply from PureGym UK
Hi Kerry. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club.
Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can.
Thanks, PureGym
