Excellent company!!
Excellent company!!! Ordered wrong shower screen, so gave them a call, they sorted it straight away even though it had been dispatched. Used them a few times and always got great service.
15 July 2025
ML
Mr Lee Brocklehurst
United Kingdom
Reviews
Review of Plumbworld
Review of Howdens
Reply from Howdens
Hello Mr Lee Brocklehurst,
Thank you for your kind words and for taking the time to share your experience with us. We are pleased to hear that you found our staff and service to be brilliant.
Best wishes,
Review of energyperformancecertificates.co.uk
Never got a receipt for the…
Never got a receipt for the certificate!! Contacted them but wasn’t interested said i needed to contact the actual guy who did the EPC? Even though i had booked it through them!!
7 October 2024
Reply from energyperformancecertificates.co.uk
Dear Lee,
I’m so sorry for the frustration this has caused you – you’re absolutely right that, having booked through us, you should never have been passed around or left without the receipt you needed. That isn’t the level of service we want to provide, and I completely understand why you’ve been disappointed. Please accept my sincere apologies.
I’ve re-emailed your receipt to you today, so you should now have this in your inbox (and if it hasn’t appeared, it may be worth checking your spam or junk folder just in case). We’ve also reminded our team internally that any receipt requests should always be dealt with directly by us, to prevent this from happening again.
If there’s anything else you need – whether it’s further copies, support with your certificate, or just reassurance that everything’s in order – please don’t hesitate to email us at info@propcert.co.uk
. We’ll be more than happy to help.
Thank you again for bringing this to our attention – your feedback is invaluable in helping us improve, and I’m very sorry again that we let you down here.
Kind regards,
Hayley Seymour
Customer Service Manager
Review of Jet2holidays
Malta Hilton Hotel St Pauls bay
Birmingham Airport was a total shambles!! Had to leave our luggage in unsecured public areas after being checked in? The hotel was a nightmare to get a sun bed!!! Also very unruly with children!!! St Pauls bay is like a building site at the moment and everything is dirty and just totally run down. Really sad to see. Been to Malta loads of times in the past and it has gone down hill because the local bars cant keep up with the, All inclusive Hotels, that have taken over everything!!!
22 August 2025
Reply from Jet2holidays
Hi,
Thanks for your review.
I'm sorry to read about your experience.
If you'd like us to investigate the points you've raised, please kindly send your review and any further details you wish to add including your booking reference to trustpilotreviews@jet2.com.A member of our friendly team will then be in touch in due course.
Thanks again for your review.
Kind Regards,
Claire Drought
Customer Service Executive Support
Review of Jet2holidays
We Booked for our family holiday of 8…
We Booked for our family holiday of 8 people and was really looking forward to it but 10days before we was due to go, we received an email saying there was work going on in the hotel and was offered free meals on the plane to compensate? However when we got on the plane we was told they was not available and given a number to complain? The cabin crew just was not interested? But they were very happy to sell us a meal!!! Dont think i will use them again?
12 June 2024
Reply from Jet2holidays
Hi Lee,
Thanks for taking the time to leave your review. I'm truly sorry to read about your recent experience. If you would like us to investigate the points you've raised, please kindly send your complaint including your booking reference to trustpilotreviews@jet2.com. A member of our friendly team will then be in touch in due course. Thanks again for your review.
Kind regards
Jo Lawrence
Customer Service Executive
Review of eSpares.co.uk
Very efficient and fast delivery…
Very efficient and fast delivery Thankyou
23 September 2020
Unprompted review