Ozan Özkan

Wrong stock information, order not delivered, refund takes forever!
I ordered a monitor from Kijkshop.nl on 17-11-2020 and according to the website, there were 18 items in stock and it supposed to be delivered next day.

The next day I have received an email saying that there is a "small" delay and they were expecting shipment in 3 days. Of course, it didn't ship.

I canceled my order because of the uncertainty of delivery. They said, cancellation put through successfully and they said, refund will take place tomorrow (the day after they send me this confirmation email).

Days passed, still no refund.

Stock information on the website clearly incorrect. And it takes milliseconds to take the payment, but refund takes forever. They are literally holding my money now. This is a very unpleasant experience.

I definitely do not recommend this website. Pay more but make your transactions from a decent shop.

Order id: 4LXJRTGMM

Update: 02/12/2020: Haven't received any reply yet. Neither to my customer support emails, or nobody contacted with me regarding the comment below.

Update: 03/12/2020: Refund issued.

Update: 04/12/2020: PayPal refund is still pending. Apparently they issued the refund but didn't paid that amount to PayPal yet. Looks like they are still storage.

Update 15/12/2020: PayPal refund canceled. It couldn't go through. This website is clearly a fraud. DO NOT ORDER ANYTHING FROM HERE.