Tracey gray

Thanks for sharing your feedback with us.

We’re so sorry to hear about the delay with your delivery.

While we do our best to ensure books arrive in a timely manner, unexpected and unpredictable delays unfortunately can still happen. When they do, we are always just an email or phone call away and more than happy to help.

We do see that your order is due to be delivered today, tracking XQ629224195GB.

Warm Regards,
I See Me!

Hello Tracey​ 

I am sorry to hear about the damage to your order. After looking into this I have located an email which you have sent to us requesting a refund for the damaged item. As such I have actioned a refund as requested, we ask that you allow 5-7 days for this to reach your account. 

Kind Regards,

Yasmin​