Useless awful company
I joined for 6 months and supplied my bank details for dd! They emailed me on holiday saying there was an issue with the dd could I make a payment by link so I did! I then emailed them to confirm my bank details! They never acknowledged the email, took my money either so I gave up! Never went back to the gym! So then 3 months later getting emails from a debt collector? Why not act like a proper business and call me to discuss, or ask me for new bank details nothing! I’ll pay off the £68 they are chasing to get away from these cowboys! The biggest joke is the gym is absolutely stinking the showers, changing rooms are just disgusting! Shame they don’t take as much care in the gym than chasing people for money due to them being so useless! Some of the lads who go to the gym are great that’s the only positive!
Avoid!
Reply from Energie Fitness
We appreciate you bringing this to our attention. We're sorry to hear about the issues you experienced with the payment process, the debt collection, and the gym's cleanliness. We'll investigate the payment discrepancy and communication failures. We're also addressing the hygiene issues you mentioned to ensure a better environment for everyone. Thank you for your feedback.
