Castelli San Remo Skin suit / speed suit / race suit
I bought 2 Castelli Rosso Corso San Remo skin suits / speed suits / race suits, and after around 6 uses each the fabric has worn through at a seem around the chamois. I contacted Castelli about this rapid wear, which has not occured on any other garments I've worn (mostly Endura or Lusso), so it's not due to odd riding style. Unfortunately, Castelli did not take responsibility for their manufacture and choice of materials and stated that the warranty would not cover the damage.
Reply from Castelli Cycling
Dear Customer,
Thank you for sharing your experience. We are truly sorry to hear about the issues you've encountered with the San Remo skin suits. We understand your frustration, especially since you’ve had no similar issues with other brands. At Castelli, we always strive to provide high-quality products, and we deeply regret that this particular item didn’t meet your expectations.
While we understand your concern regarding the rapid wear, please note that our warranty policies are based on specific terms and conditions, which may limit coverage in some cases. However, we take all customer feedback seriously and will review your comments to help us improve our products.
If you feel your situation has not been addressed satisfactorily, we encourage you to reach out again to our customer service team with any additional details, and we’ll do our best to assist you further.
regards
