I have not received my payment
They got a new feature called “early pay” which means that you’ll get your money earlier than the pay day in exchange for a small fee. I used this and have still not received my payment. They’ve been telling my different stuff. Someone said my money would come yesterday afternoon, but it didn’t. I have yet not received my payment and it has been several days since I accepted the payment…
Reply from Gigapay
Hi Ruby, thank you for sharing your feedback about our EarlyPay product.
We aim to deliver fast and reliable payments, and it’s clear that this time, the experience didn’t meet expectations. We’ve shared your feedback with our product team to help us improve processing times moving forward.
We’d also like to reimburse the fee as a gesture of goodwill. Please feel free to reach out to us in our support chat, so we can assist you further.
Best regards!
