Casey

As this was my first therapy experience I was very apprehensive and nervous to delve into my experience. Abi made me feel so comfortable from the very beginning and was a great listener and helped me process my thoughts and feelings and really made me feel seen. I felt so much better after my 10 sessions with Abi and had a great experience.

So helpful and took my case on, had an issue with a major sofa supplier who wouldn’t respond to any calls or emails. This issue wouldn’t of been resolved without using the ombudsman

Had an issue with some scuffing on a wallpaper I purchased, I called the Scandi team and spoke with Charlotte. She asked me to send over some images and got a new roll sent out to me on next day delivery! Super quick customer service and so helpful!