1 star is very generous for this firm
1 star is very generous for this firm. They are aggressively chasing a parking ticket which "wasn't paid" when it actually was paid for and i was back within the time frame. A solicitor witnessed it being paid for as we parked together and went for food. The Landowner who subsequently cancelled the parking companies contract also said to ignore the debt as the machine there is notorious for issues and well known on a local forum. Despite all the evidence DCBL and its legal arm choose to ignore the disputes and didnt even looking into them and reverted to simply push for payment with its standard templates with the simple objective of frustrating the matter and using the court process to scare you into making a payment. However i am happy to go to court and fight people like this. I am also appalled at their conduct and will be looking at options via the SRA as there should be recourse on people who aggressively use the court process for bulk debt recovery while ignoring disputes behind it. You just need to look at on line reviews to really question how a regulator lets people like this behave in the way they do. DCBL and DCB Legal need to have a full investigation. I also did a FOI request for complaints against this firm with local authorities.
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