HS

himanshu soni

Australia

Reviews

Review of OZSALE


Rated 1 out of 5 stars

Damaged item and still no replacement…

Damaged item and still no replacement or refund?

2 April 2024

Reply from OZSALE

Hi Himanshu,

Thank you for your raising this matter and I am sorry for the issue with the order.

In this instance, I have issued a full refund for the item. Please allow 5 business days for the funds to appear in your account. I will pass on your feedback to our team to ensure that this does not happen again in the future.

I apologize for the inconvenience caused.

Warm Regards,
OZSALE Team

Review of Watches of Australia


Rated 1 out of 5 stars

I was very disappointed with the…

I was very disappointed with the service and transparency. I order multiple watches and each time I was charged international transaction fees, so they are not really 'Watches of Australia', not at least when you pay international fees. Never received a refund and upon questioning I was asked to talk to my bank. When my bank ran a bit of investigation then indeed it was international transaction.

20 July 2022

Reply from Watches of Australia

Hi Humanshu, please be advised that there is no additional fee charged by us. We have only charged you the amount that you have paid for the watch. If you have been charged any additional fees, please contact your bank to get more information.

Thank you and apologies for any inconvenience caused.