Ordered a handbag for my mothers…
Ordered a handbag for my mothers birthday, website states dispatched within 24 hours, 4-8 working days delivery, ordered it 3 weeks before my mothers birthday, tracking hasn’t updated since 1 day after my order, tried to message company about this to just be told I have to wait 30 days…. Not a single thing on their website states delivery can take up to 30 days, not a single useful response from them whatsoever, refused to even acknowledge that they missold me delivery, and refuse to even check what the **** is going on with my parcel, almost at the 30 day mark and DHL now say my tracking doesn’t exist, total scam company please don’t believe the good reviews on here as they’re clearly a bot producing them, the worst service I’ve ever received in my life, and now I’m doubtful I’m even gonna be able to get the bag for my mum or even a refund/compensation at all
20 August 2022
Unprompted review