Ni rétractation ni remboursement
Expérience désagréable
Ayant acheté un jeu 2 jours avant et l'ayant essayé durant moins de 2h, j'ai demandé à me rétracter et à être remboursé.
Aucune rétractation ou remboursement n'est possible d'après le mail reçu de Hong Kong ...
"Thanks for your email, but we are sorry to tell you that the order completed already, it cant be canceled anymore.
For the code has been sent out, it belongs to the 'digital goods'.
We hope for your understanding.
Kind regards"
Reply from MMOGA
Hello there, and thank you for bringing this to our attention!
Your feedback helps us get better.
We’re so sorry that your experience did not meet your expectations. But you have activated the key and play the game successfully , that means there's no problem of the key, in this case, we can't refund anymore, hope to get your understanding.
Since this is not the problem of the key, if you would be so kind to edit your comment and rating with an update on your case we would be very grateful.
Greetings,
MMOGA support team