MH

Mark Howie

United Kingdom

Reviews

Review of PureGym UK


Rated 1 out of 5 stars

No respect for customers/gym users

The background music is always too loud. I can't hear my own music which completely puts me off my workout. I can't listen to what they are playing since it's mostly crap. The staff don't seem too care about anybody else in the gym. They only care about people in their classes showing no respect for anyone else since the music gets highered up when classes start. Yeah i dont go there any more as i was told that couldnt turn it down and qlso indian guys messing about in the gym totally put me off,ive found another place to workout in peace and quiet with decent music in the back ground with no classes annoying me in my training area.i would recommend not to go to Pure Shit Gym

5 December 2025
Unprompted review

Reply from PureGym UK

Hi Mark- Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused by this and any disruption this has caused to your workout. We provide all of our teams with bespoke music platforms created just for fitness classes which provide a wide range of motivating music specific to each class type PureGym offers. Staff should undertake regular volume checks for the safety and comfort of our members, but if you approach the Gym Manager with more info, including dates and time, they will be more than happy to look into this for you and ensure the music is kept at the expected volume. Thanks, PureGym

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