Lack of hygiene in the showers
The cleaning of the showers, sinks and locker room shines for its absence. The floors are always full of hair and dried gel residues; mucus on the walls; stuck sinks with hair and paper… I’ve complained several times in the past few months but the only thing I’ve received was a reply from the manager saying they are cleaned regularly and it may be just some little time in between showers. Well… I go everyday at the same time, 9-11am. When I arrive they are nasty; when I leave they are nasty. Worse and worse everyday. My couple and some other friends go in different times and their feedback is the same as mine.
It’s true that there are users who doesn’t clean they’re hairs after shaving in the showers but again… shouldn’t the staff guarantee they are always in a good hygienic conditions?
Reply from PureGym UK
Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with. Thanks, PureGym.
