CU

customer

United Kingdom

Reviews

Review of PureGym UK


Rated 2 out of 5 stars

Displeasure

1. I happened to be in the abdominals room to do my work and I was told that the master has a group from 5 and I have to leave.
2. In the gym with dumbbells, dumbbells and all the equipment is not really cleaned, the boy who cleans more gets dirty, he has a bucket of water and a dirty towel, he just shows them the water.
3. In the changing room it's fine, but in the showers it's not really okay.
4. There used to be those stands with napkins and disinfectant, they were good for wiping the device before use, but they have disappeared

17 April 2023

Reply from PureGym UK

Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club.

We fully understand the importance of supplies being available to members and staff and this will be dealt with.

Thanks, PureGym