CU

customer

United Kingdom

Reviews

Review of PureGym UK


Rated 1 out of 5 stars

First of all my issues are more first…

First of all my issues are more first world. However I have never been so frustrated in my life entering the gym the app is slow and sluggish and occasionally logs me out. I just wish you had the wallet feature with the qr code on it. It would be so much more convenient and no you don’t need the database to be updated every so often, almost everyone I have spoke to and this is one of the big things they diss like about the gym. The other hit is the the equipment has been used so much the handles have be come warn and sharp cutting into my hands when using the weights

20 April 2023

Reply from PureGym UK

Hi. Thanks for taking the time to leave this review, we are sorry to see this is 1 star. We always appreciate and take on board member feedback.

We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.

Thanks, PureGym.