RE

Review

United Kingdom

Reviews

Review of PureGym UK


Rated 2 out of 5 stars

Gym was that cold the AGM had a jacket…

Gym was that cold the AGM had a jacket on and not showing the uniform

28 December 2024

Reply from PureGym UK

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We are reviewing feedback and will ensure this is addressed in club.

Temperatures and air conditioning in our gyms are automatically regulated by Smart machines, but if there is a persistent issue staff may be able to override it and can certainly report it to be checked by engineers. Thanks, PureGym.

Review of PureGym UK


Rated 1 out of 5 stars

Maggots

Maggots! By the cables
Got a video sent it to the staff want to know what Tim or the cleaning people are doing can't be down to the pts to do it

10 May 2023

Reply from PureGym UK

Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We would like to apologise for any inconvenience caused. It would really help us if you could get in touch directly with the Gym Manager to provide more information so this can be investigated.

Thanks, PureGym.