WF

WILLIAM FLUEN

United Kingdom

Reviews

Review of smartphoto


Rated 5 out of 5 stars

Lovely product, good service

Lovely printed mugs. When one of mine arrived with the wrong photo, they immediately sent me a correct one. Great service

27 January 2026

Reply from smartphoto

Dear customer!

We're happy to hear that you love the printed mugs! We appreciate your positive feedback and are glad we could quickly correct the error. Thanks for your review!

Warm regards,
Miia @smartphoto

Review of I See Me!


Rated 5 out of 5 stars

Lovely books

Lovely books. The photo characters look great. And prompt delivery!

3 December 2025

Reply from I See Me!

We're happy to hear that you enjoyed the books and the photo characters! We appreciate your positive feedback and are glad about the prompt delivery!

Best Wishes,
I See Me!

Review of UPS UK


Rated 1 out of 5 stars

DISGRACEFUL

Should have NO stars! Worst service ever. DO NOT use them. Two parcels delivered totally ripped open, contents dented and scratched. They have returned them to me! And they even arrived back ripped open for a SECOND time!!!

5 August 2024
Unprompted review

Reply from UPS UK

Hi there William, we're really sorry to hear of your experience with us. Should you wish to seek additional support, please provide the UPS tracking number, along with your full address and telephone number, quoting case number #5108622 by emailing us at uktrustpilot@ups.com. Regards -Raja

Review of Parcelcompare


Rated 1 out of 5 stars

I wouldn’t even give 1 star

I wouldn’t even give 1 star, if I could!
Parcels delivered damaged. I am going round and round in circles trying to talk to someone. Don’t use a 3rd party!

23 July 2024

Reply from Parcelcompare

Hello William,

I'm really sorry to hear about your negative experience and we are doing what we can to resolve this for you.

I can see you have an active customer service case and our agent will continue to work with you on the issue.

In case you haven't received our emails, we kindly request that you check your spam and junk folders.

Thank you for your continued patience.

Kind Regards,

Dan
The ParcelCompare Team

Review of Out & Out