DS

Denise Santos

United Kingdom

Reviews

Review of PureGym UK


Rated 1 out of 5 stars

Ive just joined this gym and at least 2…

Ive just joined this gym and at least 2 of personal trainers that work there are extremely rude, on my first day I asked one of them for help and he told me to go and ask someone else and on a different day I asked a different member of staff for help and he told he couldn’t do anything to help me!!! No one seems to be able to help in there, as there is not many personal trainers around either. I’ve always used gyms to work out and never been in a gym like this

7 October 2023
Unprompted review

Reply from PureGym UK

Hi Denise. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We would like to apologise for any inconvenience caused. It would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time or names etc.) so this can be investigated.

Thanks, PureGym.