Do not use
Terrible customer service . Item never arrived. Despite me telling them that it had not been recurved by Royal Mail they still made me wait 2 weeks to issue a refund. Another week late and money still not on my account! Would never recommend this company to anyone.
Reply from Adanola
Hello Sarah,
Thank you for taking time to leave a review, we're really sorry to hear you've had an issue with your order. Unfortunately, when requesting further information from you to identify you, you've failed to provide us within the allotted 3 day timeframe and we cannot therefore validate your review.
If you could please provide this to us at the earliest opportunity, we will be able to assist you further with your complaint.
Once again, we’d like to offer our most sincere apologies for any inconvenience and disappointment caused, and if you have any further questions in the meantime, please don’t hesitate to get in touch with the customer care team.
Kind Regards,
Jamie
Customer Care Advisor
