AM

Amie Moss

United Kingdom

Reviews

Review of PureGym UK


Rated 2 out of 5 stars

The heat is unbearable

The heat is unbearable! Please fix the AC. It is awful working out in such muggy smelly heat. There is no air filtration. Also the machines are so close together so as a newbie it’s quite intimidating and the free weights room is so small I can barely ever go in there

5 January 2024
Unprompted review

Reply from PureGym UK

Hi Aime. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Temperatures/air con in our gyms are automatically regulated by Smart machines, but if there is a persistent issue staff may be able to override it and can certainly report it to be checked by engineers.

Thanks, PureGym