Khuram

Dear Khuram,

Thank you for sharing your feedback about your experience with Kiwi.com.

We understand your concerns and genuinely appreciate you taking the time to bring this matter to our attention. As a returning customer, your continued feedback is particularly valued by our team.

We are committed to conducting a thorough review of the issues you have experienced, and one of our specialized representatives will be contacting you directly following our investigation.

Kind regards,

Customer Advocacy Team

Hi Khuram,

Sorry to hear you are unhappy.

I'm not entirely sure what issue you are having from this review, I've taken a look at your booking and it doesn't look like you have spoke to our team.
If you do wish to get in touch, we're open 7 days a week.

On The Beach

Hij Khuram

Thank you for taking the time to leave a review.

We take our customer's feedback very seriously to help us continuously improve our products and services.

We’d like to take a closer look at your experience with us, but we’re unable to locate your policy with the details provided. 

Please reach out to us at help@inshur.com with your policy number and we will address the issues raised in your feedback with you.

- Maisie @INSHUR