Morality Official

Sweden

Reviews

Review of ITsajten.se


Rated 1 out of 5 stars

The worst experience of my life

The worst experience of my life. It took 1 week just to get an email that said “we didn’t find your address” (I have been order many things from other sites I know my address) not even a track number from the nordpost what a scam. And they didn’t even reply to my emails anymore not even a refund. What a scam. 1 whole week without getting the product and my money back

4 March 2024
Unprompted review

Reply from ITsajten.se

Hey Morailty!

It was very sad to hear that you had a bad experience in your contact with us.

We have looked and can see that you used several different e-mail addresses for both the purchase and your contact with us, which we can see that we should have replied to 7 e-mails regarding this matter, but it is quite possible that our answers may have been filtered and ended up in your spam.

This shipment was also returned to us from PostNord on 4/3 due to the fact that the address was unknown and does not exist and since you yourself chose the delivery method letter post, the shipment is also not traceable via PostNord.

These are usually handled as an unopened package when they come back from the carrier but we made an exception and handled it as a normal return instead.”