Insufficient trainers to cover classes
Having been a member of the Grantham gym for a couple of years it is increasingly noticeable that this gym has difficulties retaining staff. Since Christmas there is insufficient cover for the 6.15am class on Fridays. A couple of classes were moved to 7.15am which is too late for most of us attending the early classes, one was cancelled, but today it was scheduled go ahead but no trainer turned up. Very frustrating for those of us who made the effort to be there and ended up doing our own thing instead.
Reply from PureGym UK
Hi Judith - Thank you for your feedback. We value all input from our members and are currently reviewing the comments shared about our classes. We're committed to continuously improving and will be working to enhance our offerings based on the feedback we've received. We appreciate your patience and support as we strive to provide the best experience possible.
If you have any other specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
