Just an awful place for anything other…
Just an awful place for anything other than selling you a car. The aftercare at this place (Jeep) is awful. The Motability car has broken 4 times now and we are told the car cannot be seen for another 2 weeks at the earliest. I ring to speak to someone on Wednesday and get told they will call me back and they don’t. Call back again on Thursday and wait 10 minutes and no answer. Finally get a call back on Friday after ringing again and then to be told they will speak to the service manager and then they will call me back and no call back. Ring again today to speak to the service department and then to be told no one has spoken to them and they can’t take the car for another two weeks. Just disgusted in the place. Communication failures and duty of care failures. A disabled person now stranded on the side of the road due to the failings of this place. Honestly avoid at all costs!
