Jay P

United Kingdom

Reviews

Review of Howdens


Rated 5 out of 5 stars

Exceptional service


I had an outstanding experience with Howdens Park Royal. All the members of the team are extremely friendly, helpful, and informative. I want to give a special thanks to Charana and Harry, who went above and beyond to help me with my kitchen, especially after the terrible experience I had elsewhere. They really take the time to understand what the customer is looking for and adapt to the request.

The customer experience here is truly exceptional. I've been to other kitchen stores, but this one definitely exceeds all expectations. I even got a free lunch on my visit today, and that extra touch makes a huge difference. I look forward to purchasing more from Howdens in the near future!

Additionally, Liam, the driver who delivered the kitchen, went above and beyond to help with the delivery as my builders were not home. I really appreciate his kindness and assistance.

Overall, Howdens Park Royal provides an exceptional service, and I highly recommend them for their dedication and professionalism.

1 August 2024
Unprompted review

Reply from Howdens

Good afternoon Jay, Thanks for leaving this 5 star review for the Howdens - Park Royal depot, I am sure the team will be pleased to read your kind words! All the best, Alan.

Review of Karen Millen


Rated 5 out of 5 stars

I had an outstanding experience with…

I had an outstanding experience with Nimat at Karen. He turned a situation around for me very quickly and delivered amazing customer service. I had an issue with a pair of trousers I bought, and he resolved it promptly and efficiently. I'm definitely a happy customer and will continue to shop with Karen Millen for the great service they provide. Thank you, Nimat!

30 July 2024
Unprompted review

Reply from Karen Millen

Hello Jay, thank you for taking the time to leave a review regarding your recent experience with our brand. We appreciate all feedback to help our brand/service going forward into the future!

I'm so glad to hear Nimat was efficient when resolving your query and left this a 5 star experience!

We can't wait to see you shopping with us again soon! Have a great rest of your week! -KM