Triple the monthly payment you sign up for
I had a sim only contract and each month it was supposed to be less than 20€. Nevertheless it often occurred that when the factuur came that it cost around 70€. When inquiring on why I was told it was for international calls (which I then deactivated) and calls with numbers starting in 09, but I had called no such numbers during that month. I cannot help but feel increadibly scammed. I do not recommend.
edit: thank you for your response and clarification. although i understand that it was included in the fee description, in my opinion 2 euros per minute for a DUTCH service number is still unacceptable. Kind regards.
Reply from Youfone
Hello Emma,
It was not a 09 number, it was a 0900 number. I can see why that might be confusing. My coworker has send you an e-mail with an more detailed explanation.
Greetings,
Amara
