CU

customer

United Kingdom

Reviews

Review of PureGym UK


Rated 1 out of 5 stars

Me and my friend got bullied at your…

Me and my friend got bullied at your gym. These two young girls one ginger one black haired were making fun of me and my friend and they were not 16 also we felt extremely uncomfortable in your setting

8 December 2024

Reply from PureGym UK

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We have a zero-tolerance policy on any form of harassment or inappropriate behaviour and take any concerns of this nature seriously.

We ask that any concerns are raised with the gym manager directly, or to safespace@puregym.com; a confidential means of alerting us to any behavioural concerns. We please ask that you get in touch with further details, to allow us to conduct a full investigation into this matter. Thanks, PureGym.