customer

The classes are good however, due to the recent timetable changes these have impacted the classes that I can attend. I cannot fault the instructors however, there was a stretch class on a Friday which has been cancelled a couple of times at the last minute as it clashes with another class on a Friday and there are not enough instructors to teach 2 classes. The stretch class has been running for a long time on a Friday and to now lose this class is very disappointing. Stretch is as important as strength and mobility classes and in order for me to keep attending the gym then I need to ensure I attend at least one stretch class a week. The class has moved to a Thursday and for 30 minutes, which is a day not convenient to myself. 30 minutes is also too short due to the time it takes to get to the gym and I am not going to do an 18 mile round trip for a 30 minute class. I cannot fault the quality and professionalism of the instructors but Pure Gym does have a high turnover of staff which does affect the classes and attendance whilst changes happen.