CU

customer

United Kingdom

Reviews

Review of PureGym UK


Rated 1 out of 5 stars

People don’t put their weights away and…

People don’t put their weights away and there is no consequence to this. It’s hard to find the weights you need because they’re all over the place and I always have to de-load a bar from the previous user.

29 December 2024

Reply from PureGym UK

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. It is in the gym rules that members should return their own weights or risk suspension, but at peak times especially it can be hard to police this. However, staff on site do everything they can while we also have CCTV monitoring the free weights and are looking for new ways to address this. Thanks, PureGym.