when i went to the gym on the second…
when i went to the gym on the second day i entered my code at the entrance like 5 different times and it wasn't working and i felt so bad, but inside the gym is a nice place but i didn't get to enjoy my 3 days
31 December 2024
Reply from PureGym UK
Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused!
If you could get in touch with us directly with the Gym Manager/Member Services to provide more information (which gym, what date/time etc.) we can look into assisting you with this.
There is also an Assist button at the gym entrance you can press, when pressed a local member of staff will come to the door to assist you. Thanks, PureGym.