CU

customer

United Kingdom

Reviews

Review of PureGym UK


Rated 2 out of 5 stars

Difficult to navigate joining…

Difficult to navigate joining especially if you’re a tourist without WiFi. Should be possible to speak with a human receptionist (who is inside so impossible to render assistance)

2 March 2025

Reply from PureGym UK

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. To connect to the Wi-Fi, select the PureGym Wi-Fi and you will be redirected to a log in page whereby you will just need to enter your email address and PureGym PIN! If issues persist, please speak to a member of staff in the gym. Thanks, PureGym.