I’m happy with this type of service but such system must have a phone number that we can call in an emergency.
30 April 2025
Unprompted review
Reply from PureGym UK
Hi there - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. Throughout our gym, we do also have emergency help points situated throughout the gym, including within the changing room facilities. When the emergency help points are accessed, you will be put through directly to the CCTV Team, who will be able to help. Further to this, they do have contact with the Emergency Services, should an emergency be brought to their attention. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. we always appreciate and take on board member feedback. If you have concerns on this, the best way to pass it on is always to get in touch directly with the Gym Manager. You can approach them in the gym or leave a comment in the feedback box as this is regularly reviewed for updates and improvements. Thanks, PureGym