CU

customer

United Kingdom

Reviews

Review of British Gas


Rated 5 out of 5 stars

Excellent service

11 December 2025
Unprompted review

Reply from British Gas

Hi, good feedback is always amazing to read. Thank you for taking the time out of your day to write this. It’s great to hear our agent was helpful and resolved your query. If you need any help in future, please don’t hesitate to reach out on our social media platforms: Facebook or Instagram. Be sure to mention Trustpilot so we can pick up your query quickly 😊 Thank you- Kam

Review of PureGym UK


Rated 1 out of 5 stars

I am down as a buddy on my boyfriend’s…

I am down as a buddy on my boyfriend’s membership at trinity Wakefield gym yet my PIN code is down for new Wakefield gym. Yet not 1 member of staff at pure gym Wakefield can help us sort it out which I think is discusting.

4 July 2025

Reply from PureGym UK

Hi, thanks for leaving us this review. We are sorry to see this is 1 star.

For this, you will need to reach out to Member Services via email or social media DM and they will be happy to rectify this for you. We apologise for any inconvenience caused.

Thanks, PureGym