Air-conditioners are switched off at…
Air-conditioners are switched off at night and no air from vents either. Especially in this summer heat. Sent email to management citing this was breaching health and safety and the response from management was that this was to save cost! Then why did you raise the membership fee citing to improve services??
Reply from PureGym UK
Hi Ben, thank you for taking the time to leave us this review.
We have recently made slight changes to this area, looking at improving energy efficiency. This is both to control our energy usage, but also with a look to reduce our carbon footprint. By law, we have a requirement to provide a certain amount of fresh air based on occupancy levels, and our ventilation system increases and decreases at different times throughout the day and night, making sure we meet these requirements and provide good air movement around the gyms. These levels are based on size of the gym, and occupancy levels, and are regularly monitored.
All member feedback is reviewed, and brought to the attention of our Facilities team, who regularly review any changes we make to our gym facilities and all feedback is taken into account when making any future changes.
Thanks, PureGym