luke fisher

Another Energie Fitness / Argentum debacle. Spoke with the gym who confirmed that I did not have a membership and had no default on my account. I have been chased for another £100.99 from ACP. I have previously settled when chased within the time period given. Sent several emails to ACP and never had a response. If ACP have been formally instructed by Energie Fitness then that’s ultimately not their fault but the fact that you never get a response to any correspondence is very poor. Ultimately the gym has confirmed there is no debt or membership so the last 3 payments to ACP should be refunded….

This echoes many of the other reviews. Chased by debt collection agency. Tried to cancel my membership multiple times since March but can never get hold of anyone over the phone and no option to cancel online. In the meantime I’m being charged £100 per month for a gym that im not using as it’s 100 miles from where i live.