Number Porting - contradicting information
Hello. I have been trying to port my number to you, however it has not been successful. I have not been explained why the porting has been failing. I keep receiving contradicting information, for example, I have already received a physical sim card, but I had originally requested an e-sim card. Another example is that SIM card, which is linked to the correct phone number, still shows as 'declined' on your (number porting) website. I am not sure if the number porting has been successful or not at this point.
Reply from Youfone
Dear Hulya,
Thank you for your review.
To confirm you've entered the correct mobile phone number, you'll receive a text message with a code within 15 minutes after ordering. Text this code back to this number, and we'll immediately start your number porting request.
You can also send the code via http://youfone.porteren.nl/
Regards,
Viktor