Nice, unique furniture but high delivery cost.
Really nice furniture, came mostly pre-built. I had a little trepidation before ordering due to the bad reviews regarding delivery, but took the chance and ordered two cabinets because they were the exact size I needed.
The initial communication was fine; delivery took a while (because it comes from Spain), but they did arrive after a few weeks. For some reason they were delivered on separate days, which gave me a bit of a concern after the tracking had been marked as complete with only one delivered, but all ok a day later. Delivery was expensive compared to buying from a UK supplier, but the furniture is unique, so I was willing to pay.
Reply from Sklum
Thank you for sharing your experience as a customer who values unique furniture and design. We’re glad you found the cabinets just right for your space and that everything arrived safely, even if the delivery was split over two days.
We always aim to keep our customers informed about delivery times and costs, and all details are shown during the purchase process. We appreciate your comments about the delivery cost and timing, and we’ll keep them in mind for future improvements.
Thanks again for choosing us!
Customer service at Sklum.com
