KE

Keith

United Kingdom

Reviews

Review of PureGym UK


Rated 4 out of 5 stars

Easy sign up experience

Easy sign up, although being forced into a direct debit for future payments is a pain. I prefer to be in control of my payments by paying them myself when needed. Maybe taking future payments from my card would be a better option.

8 September 2025

Reply from PureGym UK

Hi Keith. Thanks for taking the time to leave this review, we are delighted to see that this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We are glad to hear of your easy joining process and don't forget that your app has lots of features so that members can get the most out of their membership!

Members can cancel their memberships at any time by cancelling your direct debit agreement or logging into your Members Area and starting the cancellation process there. More information on our cancellation process can be found on our Help Centre online!

We look forward to seeing you in the gym soon and supporting your health and fitness goals!

Thanks, PureGym